Chez Theia – First-Year Jewelry Care & Warranty

Every Chez Theia creation includes a First-Year Limited Jewelry Care Warranty designed to support you with professional maintenance for normal wear.

What Your First-Year Care Covers

  • Stone tightening
  • Prong inspection and minor retipping
  • Minor clasp and solder repair
  • Minor resizing within two sizes (where structurally appropriate)
  • Professional cleaning and polishing

What Is Not Covered

This care program is a maintenance benefit and is not insurance. It does not cover:

  • Loss or theft
  • Mysterious disappearance
  • Accidental destruction or severe impact damage
  • Fire, flood, or other catastrophic events
  • Damage caused by misuse or unauthorized third-party repair
  • Full replacement of the jewelry item

At-a-Glance Summary

Included Not Covered
  • Prong tightening
  • Stone inspection
  • Minor clasp repair
  • Minor resizing
  • Cleaning & polishing
  • Loss
  • Theft
  • Disappearance
  • Accidental destruction
  • Full replacement

Protection Beyond Maintenance

For protection against loss, theft, or accidental damage, we recommend that clients enroll in a third-party jewelry insurance policy through a licensed insurer. These policies are separate from your Chez Theia purchase and are contracted directly between you and the insurance provider.

If you have questions about your coverage or how to care for your piece, please contact us and we’ll be happy to guide you.